HUMAN RELATIONS - Face to Face

Outcomes of Workshop

This workshop will enable you to:

  • Describe what emotional intelligence is and reflect upon your own in order to understand interactions with others more clearly
  • Practise self-awareness as a foundation to healthy relationships with others
  • Explain how understanding what motivates individuals assists in creating a climate of respect in working environments
  • Practise assertiveness to build healthy professional relationships
  • Embody trust and inspire confidence
  • Build high levels of respect
  • Practise active listening in order to communicate effectively
  • Describe the causes and effects of conflict
  • Reflect upon and appreciate the consequences of conflict
  • Use effective communication strategies to manage conflict constructively
  • Apply a multi-dimensional approach to problem-solving
  • Describe and use different styles to manage conflict appropriately
  • Reflect on your learning in order to improve your relationships with others in personal and professional contexts

Target Audience

All lecturers and departmental heads

Duration: Full day

SACE PD Points:

Pending

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